**Client Name:**
Gatorsfeedsyourneeds
**Client Contact Information:**
Duane LaDuron:
ldlgator@yahoo.com
**Client Database URL:**
https://gatorsfeedsyourneeds-admin.crystalcommerce.com
**Describe reported issue:**
When a customer places an order through the frontend website, Gators is unable to open that order in their POS to complete it. Instead, it gives them a 504 timeout.
**Steps to Reproduce:**
1. Go to https://gatorsfeedsyourneeds-pos.crystalcommerce.com/
2. Click "Menu", then "Find order"
3. Look up order ID 506713
4. Click the "POS" button to open it in the POS
Result: It will wait a long time, and then finally give the 504 gateway timeout.
**Describe desired results:**
For in-store pickup orders to be able to be opened in the POS like they should be. When a customer chooses the In-store pickup shipping, and the pay in store payment method, the way those orders are supposed to be completed is through the POS.
